Editing your Account Information

To edit your account information, click on "My Account" at the top left of the screen, or click on the "Server Settings" tab, then select "My Account".

Note that if you want to change your own account's group restriction or account type, another administrator account in your OptiTune organization will need to do this.

Account Information

To change your basic account information, edit the following fields and click "Save Changes".

User Name

The user name of the account. It can only contain letters and numbers, and must be unique to the OptiTune server.

First Name/Last Name

The first and last names of the user account.

Email Address

The email address of the user account. It will be used to receive email authentication messages if the Authentication Mode is set to "Two Factor Email".

Mobile Phone

The mobile phone number of the user account. It will be used to receive SMS authentication messages if the Authentication Mode is set to "Two Factor SMS".

Authentication Method

Select the method used to authenticate the user. Options include:

  • Password - The regular login prompt is shown, where the user has to enter his or her user name and password.

  • Two Factor Email - In addition to entering his or her password, the user must enter a random code received by email when logging in from an unrecognized computer.

  • Two Factor Email Every Time - In addition to entering his or her password, the user must enter a random code received by email every time he or she logs in.

  • Two Factor SMS - In addition to entering his or her password, the user must enter a random code received by SMS text message when logging in from an unrecognized computer.

  • Two Factor SMS Every Time - In addition to entering his or her password, the user must enter a random code received by SMS text message every time he or she logs in.

  • Authenticator App - In addition to entering his or her password, the user must enter a code generated by an Authenticator app, such as Google Authenticator when logging in from an unrecognized computer. When selecting this option for the first time, the user will be prompted to scan a QR code and enter a generated code to setup the Authenticator app.

  • Authenticator App Every Time - In addition to entering his or her password, the user must enter a code generated by an Authenticator app, such as Google Authenticator every time he or she logs in. When selecting this option for the first time, the user will be prompted to scan a QR code and enter a generated code to setup the Authenticator app.

Time Zone

The time zone in which you reside. All times will be shown for this time zone.

Password

To change your password that you use to login to OptiTune:

  1. Enter your Current Password

  2. Enter the New Password

  3. Repeat the New Password

  4. Click "Save Changes" to update your password

API Credentials

To add or regenerate the REST API credentials for the account, click "Generate".
To remove REST API credentials for the account, click "Remove".

Note that the password portion of the API credentials will only be shown immediately after clicking the "Generate" button, so you must copy it immediately after generating new credentials.