User Accounts

To view the user accounts in your organization, click on the "Server Settings" tab, then select "User Accounts".

Add Account

To add a user account for your organization, click on "Add".

Edit Account

To edit a user account, click on the checkbox next to the user account, and click "Edit".

Delete Account

To delete a user account, click on the checkbox next to the user account, and click "Delete". You cannot delete your own account.

Columns

This screen has the following columns:

• User Name - the user name of the account

• Role - The type of account for the user. Options include:

  • Administrator - Full access to all OptiTune features.

  • Report Reader - Read only access to OptiTune reports, cannot make any settings changes.

  • Remote Assistance Technician - Similar to ReportReader, except that the user can also respond to Remote Assistance Requests, and make Remote Connections to any computer.

• Group Restriction - If an account is restricted to only access one group in the hierarchy, it is shown here

• First Name - The first name of the user

• Last Name - The last name of the user

• Email - The user's email address

• Phone - The user's phone number (typically a mobile number)